Last updated: August 2026 · This page is a working draft prepared for the clinic's review and should be confirmed with legal counsel before being treated as final.

What we collect

When you submit a form on this website or chat with our virtual concierge, we collect only what we need: your first and last name, email address, optional phone number, your stated area of interest, and any goals you choose to share. We ask you not to share medical details through website forms or chat; anything clinical belongs inside a secure consultation.

How we use it

Your information is used to respond to your enquiry, schedule consultations, and follow up about services you have asked about. We do not sell your data, and we will never share it with third parties for their own marketing.

Chat conversations

Conversations with the website's virtual concierge may be reviewed by our team to improve service quality and to follow up on your enquiry when you have asked us to. The chat is not a clinical channel and is not monitored in real time for medical issues. If you are experiencing a medical emergency, call 911 or go to your nearest emergency department.

Health information

Clinical information you share as a patient is handled within our clinical systems under applicable Ontario health-privacy law (PHIPA) and Canadian privacy law (PIPEDA), separately from this website. Website forms and chat are intentionally designed not to collect health information.

Cookies & analytics

This site may use basic analytics to understand how visitors use it. Chat history is stored only in your own browser session and is cleared when your session ends.

Your choices

You can ask us at any time what information we hold about you, ask us to correct it, or ask us to delete it. Contact consult@sajicskin.com or call 1-888-430-4665.